Shipping Policy for Byceltic.com
Shipping Policy
Welcome to Byceltic.com! We are dedicated to providing you with a smooth and enjoyable shopping experience, including clear and reliable shipping information. Please take a moment to read our Shipping Policy, which outlines how your orders will be processed, shipped, and delivered.
Transit, Handling & Order Cut-Off Time
Transit Time:
Shipments typically take 10-15 business days (Monday to Friday) to reach their destination.
Order Cut-Off Time:
The cut-off time for orders is 5:00 PM Eastern Standard Time (New York).
Order Handling Time:
Orders are processed and handled within 3-5 business days (Monday to Friday).
Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to track the progress of your package until it is delivered.
Cancellations
Cancellations are accepted at any time before the order has been dispatched.
For orders that have already been dispatched, please refer to our refund policy.
Parcels Damaged in Transit
If your parcel is damaged, please refuse delivery from the courier and immediately contact our customer service team.
If the parcel is delivered in your absence, please reach out to customer service for further instructions.
Item Not Received
If your order tracking status shows as delivered but you have not received your package:
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Contact the carrier to locate your package.
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If the issue persists, please email us at [email protected] for assistance.
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In cases where tracking information is unavailable due to technical issues, please get in touch with us if you cannot locate your item.
Policy Updates
Our shipping policy may be updated at any time without prior notice. Any changes will be reflected on this page.
If you have any questions or concerns about our shipping policy, don’t hesitate to contact our customer support team.
Thank you for choosing Byceltic.com. We appreciate your business!
